ade44 Privacy Policy

ade44 ("we", "our" or "us") operates the online casino and sports betting platform available at https://ade44.org (the "Platform"). We are committed to protecting the personal information of every player who registers, deposits, plays or interacts with us. This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights you hold in respect of your information.

By creating an account on ade44 or continuing to use the Platform after this Privacy Policy has been published or updated, you acknowledge that you have read and understood its contents and agree to the collection, use and processing of your personal data as described herein. If you do not agree, you should discontinue use of the Platform and may request account closure by contacting [email protected].

This Privacy Policy applies to all users of the ade44 Platform, including visitors who browse without registering and registered players who hold an active account. It covers data collected through the website, through our customer support channels, and through any communications we send to you. This Policy should be read together with the ade44 Terms and Conditions, which govern your overall use of the Platform.

ade44 collects personal information that is necessary to provide a secure, fair and personalised gaming experience. The categories of data we collect include the following:

• Registration data: your full name, date of birth, gender, country of residence, mobile number and email address provided when you create an account on ade44.
• Identity verification (KYC) documents: copies of national ID cards, passports or other government-issued identification submitted to verify your age and identity in accordance with our obligations.
• Financial data: deposit and withdrawal transaction records, the mobile wallet numbers (bKash, Nagad, Rocket) or card details used for transactions, and account balance history. We do not store full payment card numbers; card data is tokenised by our payment processors.
• Gaming activity data: records of games played, bets placed, amounts wagered, winnings, session duration, and responsible gaming tool usage (deposit limits, self-exclusion settings).
• Technical data: IP address, device type, operating system, browser type and version, referring URL, pages visited on the Platform, clickstream data, and approximate geographic location derived from IP address.

We also collect any information you voluntarily provide when you contact our customer support team, respond to a survey, or communicate with us by any means. Where we ask for optional information (for example, your preferred language or city in Bangladesh), you are free to leave those fields blank. Providing optional information may allow us to improve your experience on the Platform.

ade44 does not sell your personal data. We do not share your information with third-party advertisers or external marketing platforms. We may share data with the following categories of party, strictly on a need-to-know basis and only to the extent necessary for the purpose stated:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa and Mastercard processing partners receive only the transactional data required to execute and verify your deposit or withdrawal. These providers operate under their own data protection obligations.
• Identity verification partners: specialist KYC and age-verification service providers who assist us in confirming the identity and eligibility of account holders. These providers are contractually bound to use your data only for verification purposes.
• Game providers: licensed game studios and providers (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi) may receive session identifiers and account tier information necessary to deliver their games. They do not receive your full name, payment details or contact information.
• Regulatory and law enforcement authorities: where we are legally required to disclose data — for example, in response to a court order, a request from a financial intelligence unit, or an anti-money-laundering investigation — we will comply with that obligation. We will notify you of such disclosure where we are legally permitted to do so.

If ade44 undergoes a merger, acquisition or transfer of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such an event, we will notify you in advance and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

ade44 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account data, access controls that limit which staff members can view personal data, and regular internal security reviews. Payment card data is handled exclusively by PCI-DSS compliant payment processors and is never stored on ade44's own servers.

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. While ade44 takes every reasonable precaution to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ade44 will notify you without undue delay and will take all steps necessary to contain the breach and mitigate its impact.

As a user of the ade44 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within 30 days. Some rights may be subject to limitations where we have a legal obligation to retain or process data that overrides your individual request.

• Right of access: you may request a copy of all personal data ade44 holds about you, together with information about how it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to legal retention obligations that may require us to keep certain data.
• Right to restriction: you may request that we restrict the processing of your data — for example, while an inaccuracy is being investigated or while you have objected to processing and we are assessing your objection.
• Right to object: where we process your data on the basis of our legitimate interests (for example, for direct marketing or profiling), you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

To submit any of the above requests, email [email protected] with the subject line "Data Rights Request" and include your registered mobile number or username so we can identify your account. We will acknowledge your request within 3 business days and provide a full response within 30 days. If your request is complex or you have made multiple requests, we may extend this period by a further 30 days with notice.

ade44 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process requires users to confirm their age, and we conduct KYC age-verification checks on accounts where there is any doubt. If we discover that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on ade44, please contact [email protected] immediately and we will act without delay.

If you have any questions, concerns or complaints about this Privacy Policy or about how ade44 handles your personal data, please contact our dedicated support team. We are committed to resolving privacy concerns promptly and transparently. All privacy-related enquiries should be sent to the address below, with the subject line "Privacy Enquiry" and your registered mobile number or username included to help us locate your account.

Support email: [email protected] (plain text only — not a clickable link). Response time: within 1 business day for general queries; within 30 days for formal data rights requests. Operating hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).